Quiq reports nine key customer service challenges, emphasizing setting clear expectations, training for empathy, and ...

VoAgents’ self-learning voice AI technology enables 24/7 customer engagement, lead conversion, and operational efficiency across industries. Imagine having your best employee available on every phone ...

More than 200 new laws are going into effect in Illinois on January 1, and many will have significant impacts on the state’s ...

Laredo’s 311 Call Center is temporarily offline after a water line break. Here’s how long it may be down — and which number ...

December 31, 2025 – PRESSADVANTAGE – Language Scientific, a life-science focused translation and localization provider, is drawing attention to the central role that clinical trial translation ...

When Joshuaa Allison-Burbank worked as a speech pathologist in his home community of the  Navajo Nation, he saw an effect of ...

BISMARCK – The North Dakota Public Service Commission (PSC) will hold three public hearings in January regarding a proposal to construct a transmission line in Dickey, LaMoure and Stutsman counties.

Toponymy and toponomastics are very significant branches of etymology and the onomastic sciences in general. They are interdisciplinary in nature, associating, among others, historical linguistics ...

In order to fulfill the language core in a modern foreign language other than the ones offered in the department, you must submit one of the following to the Associate Chair: You will then need to ...

Arkansas' Crisis Center is typically contacted by an adult over the phone, but when they added texting, 65% on that platform ...

Ever since digital streaming was introduced as an alternative to cable, companies like Disney, Warner Bros, Netflix, and Amazon have been finding new ways to "revolutionize" monthly subscriptions, ...

Café via Roma has resumed its late-evening hours as Maryland Purple Line construction at the Library station nears completion ...