The contact center industry is grappling with how to effectively incorporate artificial intelligence (AI), especially as new AI agents are on the horizon. Many legacy systems require extensive ...

Dipkumar Mehta stands at the forefront of innovation in artificial intelligence and cloud computing. As a Principal ...

Amazon is turning its sprawling cloud, retail, and logistics empire into a test bed for a new generation of AI agents that do ...

Most recently of Nintex, Amit Mathradas has a track record in scaling and transforming companies, as well as integrating AI into enterprise platforms.

NexTalk expands its cloud ecosystem with integrations that bring TTY communication into existing contact center environments.

Report: Brookfield Asset Management to launch cloud business focused on lower-cost AI infrastructure - SiliconANGLE ...

The Ohio EPA is considering allowing data centers without access to sewer systems to dispose of water used to cool servers into lakes and streams.

That question can be answered in dozens of harrowing ways. Perhaps there’s someone breaking into your home, maybe you were ...

House Speaker-designate Sam Garrison believes artificial intelligence will dominate next year’s Legislative Session, spurring ...

Google took a minority stake in the energy provider last year by entering a partnership with Intersect to build big energy plants next to data center campuses ...

Cloudflare's shift from CDN to an AI inference platform offers enterprises lower costs and eliminates egress fees. Read why ...

With the publication of his famed book “Les Prophéties” in 1555, Nostradamus gifted the world and its future generations a ...