With the growing interest in adopting best practices across IT departments, particularly according to standards such as the Information Technology Infrastructure Library (ITIL), many organizations are ...

A CMDB (Configuration Management Database) is a central repository that stores information about an organisation’s IT assets, called Configuration Items (CIs), and the relationships between them, ...

Over the last year, I’ve written on the topic of the Configuration Management Database as proposed by the IT Infrastructure Library in its best practices for service management. The CMDB has since ...

The notion of a configuration management database (CMDB) is becoming a core area of interest for the industry as it represents the coming together of two key requirements: the architectural ...

Over the last two decades, ITIL has become the de-facto industry standard for managing IT services. IT service management tools and processes were developed and implemented to execute ITIL standards.