The Amazon Echo can be a handy accessory to have in your home, but there are common problems that can pop up. Here's how to ...

Amazon Alexa+ beta testing revealed major issues, with users calling it 'unbearably erratic' and blaming failures for real-world problems before launch.

Amazon’s Alexa was one of the many tech services impacted by a major Amazon Web Services outage that started on Monday morning, Oct. 20. According to Downdetector, reports of an Alexa outage peaked ...

Amazon employees beta-testing Alexa+ vented frustrations on an internal Slack, highlight the continuing headaches behind ...

Mihail Eric claims Amazon missed its chance to become a conversational AI leader with Alexa due to technical and bureaucratic issues in the company.

Amazon is already hinting at new Echos and a new color Kindle. Amazon is already hinting at new Echos and a new color Kindle. is a senior reporter covering technology, gaming, and more. He joined ...