My company focuses on one product: a hosted IP phone system. Here are 10 reasons clients give as to why hosted VoIP is better than an IP PBX. My company focuses on one product: a hosted IP phone ...

A hosted VoIP system is the most cost-effective solution for small businesses, costing around $10 to $30 per user, per month if you use existing devices, compared to over $10,000 for an on-premise ...

More than one-third of companies (36%) have already adopted hosted VoIP services. This number will almost certainly increase as more companies become aware of this alternative to traditional phone ...

Most businesses want the same thing when it comes to their phone system: quality phones, reliable service and helpful features, designed with flexibility in mind and fitting neatly within their budget ...

Communication can make or break a business. Whether it’s closing a deal, supporting a customer or keeping internal teams aligned, the backbone of all these processes is an efficient, secure and ...

Whether you run a small business out of your home, you manage a large company with hundreds or thousands of people, or you’re in charge of an enterprise that falls somewhere in between those, a VoIP ...

LAS VEGAS — Avaya Inc. last week announced a set of subscription-based IP telephony, call center and voice-mail services for businesses — an unusual move for a networking equipment vendor, since ...

We're a smallish company - currently we could accomodate a maximum of 18 staff - so say 20 phone handsets in total, to account for meeting areas. We left an office that had a traditional PBX type ...

Following last week’s newsletters about why the IP contact center is the technology that’s coming up after VoIP, today we’ll look at the pros and cons of a hosted IP contact center solution vs. a ...

Selecting a phone system may be the most important technology decision most small businesses make; choosing the wrong one can spell disaster. One relatively new and increasingly popular option, using ...

Staff members in learning environments already have many responsibilities. Spending added time managing day to day communications should not be one of them. Minimizing unnecessary tasks and ...